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About Us

About ECOBAGS

For us, it’s always been bigger than bags.

Since the late 1980s, ECOBAGS has been on a mission to prove that one simple, everyday choice can make a meaningful impact. From the beginning, we set out to make environmentally conscious living accessible, affordable, and practical—and to show businesses that it’s possible to balance planet, people, and profit without compromise.

That belief has guided us since day one, and it’s what continues to drive us forward.

We’re inspired by the challenge of building a consumer products company that creates less waste, not more—while delivering high-quality, durable, thoughtfully designed reusable goods made for real life. Our bags are built to be used again and again, replacing countless single-use alternatives and helping make sustainability part of everyday routines.

From the materials we source to how our products are made and delivered, we’re always working to reduce our environmental footprint and improve our practices. As better options and innovations emerge, we continue to evolve—staying true to our values while designing products that support our customers and the planet.

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Backorders will ship in 28 days.
Return Policy

We have a 30-day return policy for items purchased through our retail website. This means you have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return:

How to Start a Return

To request a return, please contact us at cs@supportecobags.com

If your return is approved, we will email you a Return Merchandise Authorization (RMA) along with instructions on how and where to send your package.

Returns sent without an RMA will not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs

Once an RMA is issued, returns must be postmarked within 7 days.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us at cs@supportecobags.com within 3 days of delivery so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.